Frequently Asked Questions

Order and Refunds

As we process your orders almost instantly, if you wish to cancel or amend your order you will need to call the AdMailer team on free phone 0808 123 123 6 select option 1.

Yes! Your previous orders will be saved in your account where you can order a reprint if you wish.

No, unfortunately we're unable to send products abroad.

With all print orders we will provide you with a tracking email that will provide you with instructions on how to track your orders.

If you don’t receive your confirmation within 12 hours of order being placed, please call the AdMailer team on free phone 0808 123 123 6 select option 1.

Haven’t received your order? No worries, call the AdMailer team on free phone 0808 123 123 6 select option 1 and we will help notify you on estimated delivery date.